Legal Disclosure

SAVOIRR is a service of

PolitAnalytics AG
Seefeldstrasse 123
CH–8008 Zürich

UID CHE-189.273.706
D-U-N-S 48-025-3643

info@savoirr.com
(+41) 043 443 02 06

Privacy Policy

Version: 01.09.2023

Introduction

The responsible and legally compliant handling of personal data is of great concern to us, PolitAnalytics AG, Seefeldstrasse 123, 8008 Zurich, Switzerland (“PolitAnalytics”, “we”, “us” and the like). We process personal data in compliance with applicable law, in particular Swiss data protection law and the General Data Protection Regulation of the European Union (EU GDPR), at all times.
This Privacy Policy describes how we process your personal data (i) when we provide services to you or you use our services (see Part A, General Privacy Policy) and (ii) when you visit our websites (politanalytics.com, politik.ch and savoirr.com) or use services as a customer through our websites and our online platforms (politik.ch and savoirr.com) (collectively, “Online Services”) (see Part B, Online Privacy Policy).
This Privacy Policy shall then form an integral part of the contract between you and us if it is listed in the relevant contract as an integral part of the contract. If this is the case and if there are contradictions between the contents of this Privacy Policy and the provisions of the relevant contract or the General Terms and Conditions (GTC), the provisions of the latter documents shall take precedence over the contents of this Privacy Policy.
In addition to this Privacy Policy, other terms of use, General Terms and Conditions (GTC) and privacy statements may apply.

A General Privacy Policy

Responsibility

PolitAnalytics is responsible for the data processing described in this Privacy Policy.

Personal data categories

Personal data is any data and information relating to an identified or identifiable natural person.

In connection with the provision of our services and your use of the services, we process different categories of personal data from you such as:

• Business and private contact and identification data as well as (work) organization data such as first name, last name, address, e-mail address, telephone number, country, company, work area, department, function, responsibilities, signing authority, cost center and personnel number.
• Personal information such as nationality, date and place of birth, language, gender, identification documents, data on spouse and children, marital status, photos, videos, volunteer activities, other activities, professional career and qualifications.
• User account information such as username and password.
• Contractual and financial data such as type of contract, content of contract, type of services, applicable terms and conditions, start of contract, term of contract, remuneration claims, billing and payment data, IBAN, other account details, card number, financial circumstances and creditworthiness.
• Interaction and usage data such as correspondence, customer preferences, type and extent of use of services, customer service information such as complaints and information from the assertion of rights, and feedback.
• Information regarding the use of Online Services such as frequency of visits, date, time and duration of visits, pages visited, search terms, clicks on content, originating website, user ID, role, permissions, information in contact and feedback forms, social media profiles, ratings and comments submitted, IP address, information about the end devices used (device type, device ID/name, manufacturer, operating system, language, device settings, MAC address, etc.), cookie information and browser settings.
• Particularly sensitive personal data such as political opinions and trade union membership.

As a rule, there is no legal or contractual obligation to disclose personal data. However, we will have to collect and process personal data that is required for the establishment and processing of a contractual relationship. Otherwise, we will not be able to conclude or continue the contract in question. Inevitably, we will also process certain data when you use our Online Services. The logging of certain data (but usually not personal data) cannot be prevented for technical reasons.

Under certain circumstances, you may wish or be required to provide us with personal data of third parties or to grant access to such data. We would like to point out that in this case you are obliged to inform the persons concerned (e.g. employees) about this Privacy Policy and its contents, to obtain the consent of the persons concerned if necessary and to ensure the accuracy of the personal data concerned.

Processing purposes

We process your personal data for the following purposes:

• Processing of orders and contracts: This includes, in particular, the provision and performance of our services, the maintenance of customer databases (including management of customer accounts), the administration and maintenance of the customer relationship, invoicing, the verification of your data, customer communication and the operation of our technical infrastructure.
• Credit assessment: This includes, in particular, determining the creditworthiness of our customers so that our employees can check offer restrictions or special payment terms in individual cases.
• Debt collection: This includes, in particular, the assertion of claims and the judicial enforcement of outstanding debts.
• Service quality: This includes, in particular, measures to ensure the quality of our services and safety, as well as technical troubleshooting and fault elimination.
• Customer support: This includes, in particular, answering questions and concerns, assisting with technical matters, delivering information (e.g., about new services or events) and providing general customer services (e.g., via e-mail, telephone, SMS or by means of other forms of electronic communication).
• Marketing: This includes the delivery of general and tailored advertising based on your customer segment or customer profile and offers on our services and the services of selected business partners.
• Further development of our products and services: This includes in particular the evaluation, improvement, further and new development of services, products, functions and customer interfaces, quality control and improvement of customer support, analysis and evaluation of the use of our Online Services to improve user-friendliness as well as statistical evaluation of customer behaviour on the basis of anonymized customer data.
• Combating misuse: This includes in particular the detection, prevention and elimination of misuse of our services or infrastructure.
• Compliance with legal requirements: This includes, in particular, compliance with applicable laws and regulations or responding to requests from the competent courts and authorities and asserting, exercising or defending legal claims.

Legal basis of the processing

The processing of personal data requires a legal basis. In processing your personal data, PolitAnalytics relies on the legal basis of contract performance, legal obligation and/or the exercise of a legitimate interest. In detail, this presents as follows:

Disclosure of personal data and categories of data recipients

We may disclose your personal data to recipients such as service providers, shareholders/investors, business partners or authorities and other third parties, in compliance with legal requirements. These include:

• Service providers: We may disclose your personal data to service providers whom we engage in the course of our business to perform customer-related, IT-related or administrative tasks on a contractual basis, such as IT service providers (software and hosting providers, maintenance and support service providers, etc.), sales and cooperation partners, consultants (such as lawyers), banks and marketing service providers (e.g. for sending newsletters and for other marketing measures). Such disclosure or access is generally limited to those personal data that are necessary for the provision of services by these service providers.
• Third parties in the context of compliance with legal obligations: We may disclose your personal data to third parties when necessary or appropriate or as we deem appropriate to comply or verify compliance with applicable laws and regulations and to respond to requests from competent authorities to whom we are required to provide information about you and your personal data in accordance with applicable laws and regulations.
• Debt collection agencies: We may process your personal data for the purpose of engaging debt collection agencies and make it available to these agencies.
• Third parties in the context of combating misuse: We may disclose your personal data to third parties or obtain it from third parties in connection with indications of unlawful use of services, provided that this is appropriate for the detection, prevention or elimination of fraudulent or improper use of services of PolitAnalytics or third parties.
• Third parties in the context of corporate matters: We may disclose your personal data to our shareholders/investors for internal management purposes as part of our legitimate interests.

Cross-border processing of personal data in countries outside the EU/EEA (third countries)

In the course of providing its services, PolitAnalytics may also rely on products and services from foreign manufacturers, suppliers and subcontractors who access personal data on our systems or process it at their foreign locations in the course of fulfilling their orders from abroad.

Accordingly, the recipients of your personal data listed in Section 5 above may be located abroad and also outside the EU/EEA. The countries in question may not have laws that protect your personal data to the same extent as in Switzerland or the EU/EEA (so-called third countries). If we transfer your personal data to such a country, we will ensure its protection in an appropriate manner, for example by entering into data transfer agreements based on the contracts approved, issued or recognized by the European Commission (so-called standard contractual clauses). Please contact us via the contact options listed in Part C, Section 1, if you would like a copy of our data transfer contracts.

In exceptional cases, transfers to countries without adequate protection are permitted, for example, within the scope of the EU GDPR based on explicit consent, for the performance of a contract with the data subject or to process your contract request, for the conclusion or performance of a contract with someone else in the interest of the data subject, or for the assertion, exercise or defence of legal claims.

Please note that personal data processed for our own marketing purposes may be stored on servers of service providers abroad on a contractual basis and may be processed for the purpose of designing advertising campaigns on our behalf.

Obtaining and sharing information from data analyses (smart data)

Through the use of data analysis procedures, we obtain statistical and analytical information (data products), which we use for our own evaluations and can sell commercially to third parties such as business partners or customers in anonymized, i.e. non-personally identifiable form.

Any further use of data, if required by law, will only take place with your additional consent.

Technical and organisational measures

We have taken appropriate technical and organisational measures to protect your personal data (in particular access and misuse by unauthorised third parties) and to ensure data security commensurate with the risk, and have also agreed such measures with the third parties we have engaged (see Section 5 above).

B Online Privacy Policy

General

We process personal data from you that you provide to us, for example, as part of the conclusion of a contract, as part of an order or when participating in surveys (e.g. your contact details such as name, telephone number, address or e-mail address and other details). In addition, when you visit our Online Services, we register and process information such as pages accessed, files downloaded, date and time of visit, IP address, browser type and version, operating system used and host name of the accessing end device.

We use cookies in our Online Services in accordance with the explanations in Section 3 of this Privacy Policy so that you can use our Online Services without problems. In addition, we only use cookies if you have consented via the cookie pop-up that is displayed when you visit our Online Services. With your consent, we use cookies in particular for statistical and analytical purposes, to personalise our Online Services and to personalise our advertising on third-party websites as well as visitor recognition of customers.

Online platforms

As a customer, you have the possibility to access our respective online platform with your login, to use services provided via the platform and to manage personal data and view information on it. If you have registered with our online platform, we may link your online usage data, such as the way you use the online platform and the services provided via it or the data you disclose to us via the online platform, with other customer data that we collect and process in connection with your use of our services and process it for the provision of the services and functions in the online platform, for marketing purposes and for the evaluation, improvement and new development of services and functions. This is also possible after you have logged out of the online platform.

Cookies

So-called cookies are used on our Online Services. Cookies are small files that are stored on your computer or mobile device when you visit or use one of our Online Services. Cookies store certain information and settings about your browser and data about the exchange with the relevant online service via your browser. When a cookie is activated, it is assigned an identification number (cookie ID) by which your browser is identified and the information contained in the cookie can be used. In particular, the following types of cookies are used:

• Essential cookies: Essential cookies (also called absolutely necessary cookies) enable essential core functions of the Online Services such as user login and account management. Without the essential or absolutely necessary cookies, the Online Services cannot be used properly.
• Functional cookies: Functional cookies (also called preference cookies) are used to store visitor information and preferences on the Online Services, such as language, region or time zone. These cookies improve and simplify your use of the Online Services.
• Analytics cookies: Analytics cookies (also called performance cookies) collect information about how you use our Online Services. These cookies cannot usually be used to directly identify a specific visitor.
• Marketing cookies and conversion pixels: Marketing cookies are used to follow visitors and users on Online Services and identify them between different Online Services. These cookies can be used to profile interests and serve relevant ads on other Online Services. Marketing cookies and conversion pixels are also used to measure the success of our ads and to calculate the fee for the partner companies that advertise our services.

Most of the cookies used are temporary session cookies that are automatically deleted from your computer or mobile device at the end of the browser session. In addition, permanent cookies are also used. Depending on the type of cookie, the permanent cookies remain stored on your computer or mobile end device for between one month and ten years after the end of the browser session and are automatically deactivated after the programmed time.

Cookies record usage information such as the date and time of accessing our Online Services, the name of the Internet page visited, the IP address of your computer or mobile device, and the operating system used. Cookies also provide information, for example, about which of our Online Services you visit and from which website you came to our Online Services. Likewise, we can use cookies to track which topics you research on our Online Services.

The cookies or corresponding technologies stored on your computer or mobile device may also come from independent third parties such as advertising partners or Internet service providers (collectively, “Partner Companies”).

The cookies of the Partner Companies also remain stored on your computer or mobile device for between one month and ten years and are automatically deactivated after the programmed time has expired.

The Partner Companies only receive access to data based on an identification number (cookie ID). This is online usage information such as which of our Online Services you have visited and which content you have used.

The list of cookies used on our Online Services is available via the following link: savoirr.com/cookies.

Web Analysis Tools

In order to obtain information about the use of our Online Services and to improve our offer, we use web analysis tools. These tools are mostly provided by a third-party provider. As a rule, the information collected for this purpose about the use of our Online Services is transmitted to the third-party provider’s server through the use of cookies. Depending on the third-party provider, these servers may be located abroad.

We also use so-called retargeting technologies on our Online Services. This enables us to address users of our Online Services with advertisements on third-party websites as well. The display of advertisements on Internet pages is based on cookies in your browser, a cookie ID and an analysis of previous usage.

Prevention of cookies and web analysis tools

Most Internet browsers accept cookies by default. However, you can set your browser to not accept cookies, to accept only certain cookies, or to notify you each time before accepting a cookie from an online service you visit. You can also delete cookies on your computer or mobile device by using the appropriate function of your browser. Instructions on how to prevent cookies through browser settings can be found at the following link: allaboutcookies.org/ge

In addition, you have the option to adjust your consent to the use of cookies on our Online Services via cookie popup.

If you choose not to accept our cookies or the cookies and tools of our partner companies, you will not see certain information on our Online Services and will not be able to use some features designed to enhance your visit.

Social plugins

On our websites, we also use so-called social plugins from social networks. The plugins are recognizable by the logo of the respective social network.

All plugins used are set up in the 2-click process. This means that the respective plugins are only activated when you click on the provider’s icon.

When you call up a page of our websites that contains an activated plugin, your browser establishes a direct connection to the servers of the respective provider. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, certain information is transmitted to and stored by the third-party provider.

If you are not a member of the corresponding social networks, there is still the possibility that they learn and store your IP address via the social plugin. If you are logged into one of the social networks, the third-party providers can directly assign the visit to our websites to your personal profile in the social network. If you interact with the plugins, for example by clicking a corresponding button, the corresponding information is also transmitted directly to a server of the third-party provider and stored there. The information will also be published in the relevant social network in your respective profile and displayed there to your contacts. The purpose and scope of the data collection and the further processing and use of the data by the third-party providers, as well as your rights in this regard and setting options for protecting your privacy, can be found in the privacy notices of the third-party providers.

If you want to prevent the social network providers concerned from assigning the data collected via our websites to your personal profile on the respective social network, you must log out of the corresponding social network before visiting our websites. You can also completely prevent the loading of the plugins with specialized add-ons for your browser, such as “NoScript” (http://noscript.net/) or “Ghostery” (https://www.ghostery.com/).

Third-party services used by us in detail

Upon request, we will provide you with a list of the third-party services used on our Online Services (including web analytics tools, social plugins and other services such as Google Maps, OpenStreetMap, Google Tag Manager, Vimeo and YouTube). To do so, please contact us via the contact options listed in Part C, Section 1.

C General

Contact

If you have any questions or concerns, you can contact us as follows:

By e-mail: info@politanalytics.com
By phone: (+41) 044 512 12 60
By mail: PolitAnalytics AG, Seefeldstrasse 123, 8008 Zurich, Switzerland

You can contact PolitAnalytics’ data protection officer or data protection advisor as follows:

By e-mail: privacy@politanalytics.com
By mail: PolitAnalytics AG, Data Protection Officer, Seefeldstrasse 123, 8008 Zurich, Switzerland

You can contact PolitAnalytics’ data protection representative in the European Union for questions related to EU data protection law as follows:

By e-mail: info@datenschutzpartner.eu
By mail: VGS Datenschutzpartner UG, Am Kaiserkai 69, 20457 Hamburg, Germany

Duration of retention of personal data and deletion/anonymization

We store and process your personal data for as long as is necessary to achieve the purpose for which it was collected or as long as is required or permitted by law. For example, we have a legitimate interest in storing your personal data for as long as it is subject to a retention obligation or storage is necessary for reasons of evidence or security. Afterwards, your personal data will be deleted from our systems or anonymized so that you can no longer be identified.

Provision of personal data by PolitAnalytics

In the course of providing our services, we provide you with personal data about you and, where applicable, other persons (e.g. employees of your company). If (i) we conclude that the provision of certain personal data to you and your subsequent processing of such personal data violates legal or regulatory requirements, or if (ii) a data subject, a supervisory authority or another competent authority (e.g. a court) objects to the provision of all or certain personal data to you, we reserve the right to cease or temporarily suspend the provision of the relevant personal data. This may mean that in such a case you will no longer be able to use our services or will only be able to use them to a limited extent. We will inform you in such a case.

Your rights

You have, to the extent provided for in the scope of applicable law (including the EU GDPR) and subject to the conditions set forth in applicable law, the following rights with respect to the processing of your personal data:

• Right to information: You have the right to obtain confirmation from us as to whether we are processing personal data about you and, if so, to request information about the processing of your personal data. This information includes, in particular, details of the purpose of the processing, the categories of personal data and the recipients or categories of recipients to whom the personal data have been or will be made accessible.
• Right to rectification: You have the right to rectify and/or complete your personal data processed by us.
• Right to erasure: You have the right to have your personal data erased unless we are required by applicable laws and regulations to continue to retain your personal data (in whole or in part) or have an overriding interest in continuing to retain it if

• the personal data is no longer required for the purposes pursued;
• you have revoked your consent (if such consent has been given) and there is no other legal basis for processing;
• you have effectively objected to the processing;
• the personal data has been processed unlawfully.

• Right to restrict processing: You may request us to restrict processing in the following cases:

• if you dispute the accuracy of the personal data, for the duration of our review and subsequent correction or rejection of the correction;
• if, in the event of unlawful processing, you object to the deletion and wish instead to restrict the processing;
• if, after the purpose has been fulfilled, you request that the personal data not be deleted but be kept for the purpose of asserting rights;

The personal data concerned will be segregated or marked for the duration of the restriction. In addition to the storage, any further processing of this personal data will only take place with your consent.

• Right to data portability: Under certain conditions, you have the right to receive the personal data you have provided in a structured, commonly used and machine-readable format. You are entitled to have this personal data transferred to another company without hindrance, insofar as this is technically possible.
• Right to object: You have the right to object to our processing of your personal data at any time for reasons relating to your particular situation and to request us to stop processing your personal data. If you have the right to object and exercise this right, your personal data will no longer be processed by us for such purposes.

In particular, there is no right to object if we have compelling legitimate grounds for processing that override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims or is necessary for the conclusion and performance of a contract.

Insofar as we process your personal data for the purpose of direct advertising, you have the right to object to this processing at any time. After your objection, your personal data will no longer be processed for this purpose.

• Right to withdraw consent: If you have given us consent to process your personal data for one or more specific purposes, you have the right to withdraw consent for one or more of those purposes. The revocation of consent does not affect the lawfulness of the processing carried out until the revocation.

You can assert your rights in connection with the processing of your personal data in writing via the contact options listed above by sending us your request by mail or e-mail. Please enclose a copy of your identification document (identity card or passport) with your request.

For our part, we reserve the right to assert the restrictions provided for by law, for example if we are legally obliged to retain or process certain personal data or have an overriding interest in doing so because we need it, for example, to assert, exercise or defend legal claims. Please note that the exercise of the aforementioned rights may conflict with contractual agreements between you and us (e.g. on the provision of services) and this may lead to consequences such as the premature termination of the contract or costs. In these cases, we will inform you in advance.

You also have the right to lodge a complaint with the competent supervisory authority, in particular in the member state of your habitual residence or of the place of the alleged infringement, if you believe that the processing of your personal data violates applicable data protection law. The competent supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Amendments

We reserve the right to amend and supplement all parts of this Privacy Policy at any time and at our own discretion. The version published on our websites (politanalytics.com, politik.ch and savoirr.com) will apply in each case. We will inform you of these changes appropriately and in accordance with the requirements of applicable law.

If this Privacy Policy forms part of the contract between you and us, we will inform you appropriately in advance and obtain your consent if we change or amend the Privacy Policy to your disadvantage. Your consent is voluntary. If you do not agree with the relevant change or addition, you may object to it. If you do not object within the previously announced period, this will be deemed to be your consent to the corresponding change or addition. No right to extraordinary termination of a contract exists on the basis of a change or addition to the present Privacy Policy.

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